Privacy Policy
Thank you from Dinner With Ease for choosing to be a part of our community by ordering delicious and nutritious meals.
We are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about our policy or practices in regard to your personal information, please contact us at info@dinnerwithease.com.au
When you visit out website www.dinnerwithease.com.au and use our services, you trust us with your personal information. We take your privacy very seriously.
In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
We hope you take some time to read through it carefully, as it is important.
If there are any terms in this privacy policy that you do not agree with, we would suggest consideration of discontinuation of use of our website.
This privacy policy applies to all information collected through our website www.dinnerwithease.com.au and any related services, sales or marketing or events.
Please read this privacy policy carefully as it will assist you in making informed decisions about sharing your personal information with us.
1.What personal information do we collect?
We may collect the following types of personal information:
- name;
- mailing or street address;
- email address;
- telephone number and other contact details;
- credit card information;
- your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
- details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
- any additional information relating to you that you provide to us directly through our website or online presence or through other websites or accounts from which you permit us to collect information;
- any other personal information that may be required in order to facilitate your dealings with us.
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
- register on our website or apps;
- when you purchase a product or service from us;
- communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
- interact with our sites, services, content and advertising; or
- invest in our business or enquire as to a potential purchase in our business.
Why do we collect, use and disclose personal information?
We may collect, hold, use and disclose your personal information for the following purposes:
- to enable you to access and use our website, services, app;
- to operate, protect, improve and optimise our website, services, app business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
- to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
- to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
- to administer rewards, surveys, contests, or other promotional activities
- to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
- We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.
- Do we use your personal information for direct marketing?
We may send you direct marketing communications and information about our service and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act.
You may opt-out of receiving marketing materials from us by contacting us using the details set out below
4. To whom do we disclose your personal information?
We may disclose personal information for the purposes described in this privacy policy to:
- our employees and related bodies corporate;
- third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
- payment systems operators (e.g., merchants receiving card payments);
- our existing or potential agents, business partners or partners;
- our sponsors or promoters of any competition that we conduct via our services;
- anyone to whom our assets or businesses (or any part of them) are transferred;
- specific third parties authorised by you to receive information held by us; and/or
- other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
- How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: info@dinnerwithease.com.au
- Using our website and cookies
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
- Security
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information.
However, we cannot guarantee the security of your personal information.
- Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us via info@dinnerwithease.com.au. In some circumstances, we may not be able to provide you with access to all of your personal information and where this is the case, we will tell you why.
We may also need to verify your identity when you request your personal information.
If you think that any personal information, we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
- Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information, you can contact us at info@dinnerwithease.com.au
Please include your name, email address and/or telephone number and clearly describe your complaint.
We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.
If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
- Contact Us
- For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us at info@dinnerwithease.com.au
